Frequently asked questions

Visit the Banda Urban Co-operative Bank branch closest to you and ask the bank executive for an account opening form. Complete both parts of the form — Form 1 covers your name, address, signature and other details, and Form 2 is required only if you do not have a PAN card. Make sure the details match the KYC documents you submit, then make the initial deposit of Rs. 1,000. Once the bank completes verification, you receive a free passbook and cheque book.

Source: Homepage — “How to open an account” steps

The bank provides a No Frills Account to members, which means members can operate the account at zero balance. This applies to both the Savings Account and the Current Account.

Source: Saving Account & Current Account pages

The bank has two branches in Banda (U.P.) — the head office at Gular Naka, Mayur Talkies Road, Banda-210001 and the Chilla Road branch at Civil Lines, Banda-210001 — along with three ATM locations listed with their ATM IDs and contact numbers.

Source: Branches and ATM Location pages

The bank offers Current Deposit, Saving Bank Deposit, Short Term Deposit, Recurring Deposit, Fixed Deposit and Re-investment Deposit, plus a Daily Deposit Scheme collected at your doorstep.

Source: ROI Deposit page — “The Bank has the following Deposit Schemes”

Yes. Over and above the normal card rate, senior citizens receive 0.50% extra and women receive 0.25% extra on term deposits.

Source: ROI Deposit table footnote

Yes. A loan facility is available against the amount held in a Daily Deposit account, subject to terms and conditions, at 9% interest. The bank also lends against NSC / KVP / FD at the FD rate plus 2%.

Source: Daily Deposit Scheme page and ROI Loans table

Personal Loan, Vehicle Loan, Housing Loan, Loan Against Property and FD Loan are offered to customers. The published rate table also covers Education Loan, Cash Credit Limit and Business Loan.

Source: Main menu (Loan) and ROI Loans table

A personal loan through the co-operative bank is issued to individuals who need personal financial support — for example self-marriage, repayment of debt or medical expenses — and is sanctioned against personal surety.

Source: Personal Loan page

You can get up to 80%–90% of the house’s market price as financing and repay the loan in monthly instalments. The lender holds the house until the loan is completely repaid.

Source: Housing Loan page

ATM service, RuPay Debit Card, RTGS / NEFT / IMPS, SMS Alert and QR Code Scan. The bank holds sub-membership for RTGS and NEFT with Yes Bank, and IMPS with Yes Bank.

Source: Homepage services grid and RTGS/NEFT page

SMS alerts update customers about transactions immediately — for example debit and credit transaction alerts.

Source: SMS Alert page

Yes. Safe deposit lockers are available at selected branches for a nominal annual rent payable in advance, which depends on the size of the locker and the centre where the branch is located.

Source: Lockers page

Use the online complaint form on this site, or contact the branch directly on 05192-226372 / +91 9450169432. The homepage also links to the Reserve Bank of India’s complaints portal and to the Government of India’s Sanchar Saathi portal.

Source: Complaint page, footer contact details, homepage sidebar links

Monday to Saturday, 10:00 am – 4:00 pm. The bank is closed on Sunday.

Source: Site header

Deposits with co-operative banks are insured by the DICGC, a wholly owned subsidiary of the Reserve Bank of India, up to ₹5,00,000 per depositor per bank — principal and interest together, across all accounts held in the same right and capacity. The premium is paid by the bank, never by the depositor. The Safe Banking page explains the cover and links to the DICGC website.

Source: Regulatory framework — DICGC (see Safe Banking)

Raise it with the branch first, then in writing to the bank. If there is no reply within 30 days, or the reply does not satisfy you, the complaint can be taken free of charge to the RBI Ombudsman under the Reserve Bank – Integrated Ombudsman Scheme, 2021 — online at cms.rbi.org.in, by post to the Centralised Receipt and Processing Centre, RBI, Chandigarh, or by calling 14448.

Source: Regulatory framework — RBI (see Safe Banking)

Call the national cyber-fraud helpline 1930 or report at cybercrime.gov.in immediately, and tell your branch at the same time so the account or card can be blocked. Reporting within the first hours gives the best chance of the money being held. No bank or its staff will ever ask you for a PIN, OTP, CVV or password.

Source: Regulatory framework — MHA / RBI advisories (see Safe Banking)

Main Branch (Head Office, Gular Naka): IFSC YESB0BUCB01, MICR 210827302. Chilla Road Branch (Civil Lines): IFSC YESB0BUCB02, MICR 210827303. Use the IFSC of the branch where your account is held when someone sends you money by NEFT, RTGS or IMPS.

Source: Bank’s published IFSC/MICR notice (footer)

Nomination is available for deposit accounts, safe deposit lockers and articles in safe custody, and can be added or changed at the branch at any time, free of charge. It lets the bank release the balance or contents to the nominee without the family having to produce a succession certificate first.

Source: Regulatory framework — RBI (see Safe Banking)

The audited balance sheets for March 2024, March 2025 and March 2026, the schedule of bank charges effective 01-05-2026, and the DEAF list of unclaimed deposits are all published in the Downloads section.

Source: Downloads / hero sidebar PDFs